Shipping and Returns

We offer a 14 day money back option or exchange program. Please keep proof of purchase to enable this

All our items are shipped within 4-6 working days via our courier service. This can sometimes be FedEx, Evri, UPS or Royal Mail.

International orders can take up to 14 days to arrive. 

If your order has not arrived within this timescale please get in touch via help@urbangreenbank.com